RETURNING ONE ITEM WITH NO DEFECT

• Parent returns item to front office for us to resell.

• We issue a refund on squarespace which will refund them the full amount for that item back on their card.

• They can rebuy the item in the correct size

RETURNING ANY ITEM WITH DEFECT

• Parent emails us a picture of the defect

• We can issue a complaint with printful and they will reprint and ship the item for free.

IF THEY RETURN ONE ITEM FROM A BIG ORDER

• Instead of refunding them the entire order, we can give them a one time only %100 discount to use to rebuy the item.